Advanced
Add an API Key to Picsaurus for your Waiver or Rez System
Hiding unwanted Tours
How do I add CashApp, Zelle, Venmo or any other Tipping Service?
How do I get files to upload without keeping the app open?
How do I know which guides are in an Album?
How do I setup my Public Guide Profile?
How do I view what Public Profile's my staff have setup?
Is Picsaurus running?
Billing
How can I track my upload usage?
How can I view any paid invoices?
How do I manage "Auto top up" for photo or video credits?
How do I update my payment method?
What are "Upload Credit's"?
What does "upload credits remaining" mean?
Getting Started Guide
How to Add New Users / Invite Your Guides
How to Customize Photo Marketing Features in the Guest Gallery
How to Share Trip Media with Guests
How to Take Photos & Videos for Your Tours
QR Code Business Card or Poster for Sharing the General Gallery
Guests
Am I charged for sending a link to a guest?
Are guests charged to download their photos?
How can I password protect my album list?
How can guests get a refund?
How do I get guests to reply to me for the emails sent to them?
How do I hide my list of public albums?
How do I resend a link to a guest?
How do I send guests their galleries?
What email address does the guest's link get sent from?
When does a guest get contacted?
Why are photos & videos watermarked?
Marketing
Can I customize the email or SMS?
How can I customize the color or theme of my galleries?
How can I get reviews, tips or more bookings?
How can I view analytics for my account?
How do I customize my watermark?
The Basics
Do I need a constant internet connection?
How can I download the original photos and videos?
How can I track upload progress?
How do I adjust my data retention policy?
How do I capture a video?
How do I change my company name, logo and website?
How do I contact support?
How do I create a tour or album?
How do I create additional logins/user?
How do I download multiple files at once?
How do I find or search for a guest, booking or album?
How do I install the App?
How to Extend Guest Photo and Video Galleries Expiry Past 14 Days
Smartwaiver Setup
Troubleshooting
Having upload issues?
How to Troubleshoot: App Crashing on Android
All Categories > Billing
6 articles
There are two ways to track your upload usage. In App. In the app, tap the settings icon. You will then see a bar showing you your total usage. Via Web. Navigate to https://roar.picsaurus.com/app. Lo…
Updated 2 years ago
To view any paid invoices: Navigate to https://roar.picsaurus.com/app/ Tap on "Billing" on the top menu. Then click "Manage" again. In the "Payment & Past Invoices" section. Click the "Manage" button…
You can automatically refill you upload usage credits when they are running low. To do so: Log into the workspace at https://roar.picsaurus.com/app/. Scroll to "Photo Usage" or "Video Usage". Tap "Ne…
To change, update, or set your payment method (credit card, ach) Navigate to https://roar.picsaurus.com/app/. Tap "Billing" on the top menu. Click the "Manage" button. You will be navigate to a page…
Updated 1 year ago
When subscribing to Picsaurus you get 10GB of data to upload. This amount is called your "Upload Credit". As you upload more content to Picsaurus you will use up this limit. Once the limit has been r…
Picsaurus is a low cost solution to elevate your tours, and charges based on your real account usage. This lets you only pay for the usage you use. "Upload Credits" can be pre-purchased via the web a…
Powered by HelpDocs (opens in a new tab)