How do I get files to upload without keeping the app open?
To enable background uploading
1. Tap on the "Gear" icon on the top left
2. Toggle on "Background uploading"
3. Note that background uploading is enabled
Advanced
Billing
How can I track my upload usage?
How can I view any paid invoices?
How do I manage "Auto top up" for photo or video credits?
How do I update my payment method?
What are "Upload Credit's"?
What does "upload credits remaining" mean?
Getting Started Guide
How to Add New Users / Invite Your Guides
How to Customize Photo Marketing Features in the Guest Gallery
How to Share Trip Media with Guests
How to Take Photos & Videos for Your Tours
QR Code Business Card or Poster for Sharing the General Gallery
Guests
Am I charged for sending a link to a guest?
Are guests charged to download their photos?
How can I password protect my album list?
How can guests get a refund?
How do I get guests to reply to me for the emails sent to them?
How do I hide my list of public albums?
How do I resend a link to a guest?
How do I send guests their galleries?
What email address does the guest's link get sent from?
When does a guest get contacted?
Why are photos & videos watermarked?
Marketing
Can I customize the email or SMS?
How can I customize the color or theme of my galleries?
How can I get reviews, tips or more bookings?
How can I view analytics for my account?
How do I customize my watermark?
The Basics
Do I need a constant internet connection?
How can I download the original photos and videos?
How can I see what files haven't uploaded yet?
How do I adjust my data retention policy?
How do I capture a video?
How do I connect a Reservation or Waiver System?
How do I contact support?
How do I create a tour or album?
How do I create additional logins/user?
How do I download multiple files at once?
How do I find or search for a guest, booking or album?
How do I install the App?
How to Extend Guest Photo and Video Galleries Expiry Past 14 Days
Smartwaiver Setup