Advanced
Add an API Key to Picsaurus for your Waiver or Rez System
Hiding unwanted Tours
How do I add CashApp, Zelle, Venmo or any other Tipping Service?
How do I get files to upload without keeping the app open?
How do I know which guides are in an Album?
How do I setup my Public Guide Profile?
How do I view what Public Profile's my staff have setup?
Is Picsaurus running?
Billing
How can I track my upload usage?
How can I view any paid invoices?
How do I manage "Auto top up" for photo or video credits?
How do I update my payment method?
What are "Upload Credit's"?
What does "upload credits remaining" mean?
Getting Started Guide
How to Add New Users / Invite Your Guides
How to Customize Photo Marketing Features in the Guest Gallery
How to Share Trip Media with Guests
How to Take Photos & Videos for Your Tours
QR Code Business Card or Poster for Sharing the General Gallery
Guests
Am I charged for sending a link to a guest?
Are guests charged to download their photos?
How can I password protect my album list?
How can guests get a refund?
How do I get guests to reply to me for the emails sent to them?
How do I hide my list of public albums?
How do I resend a link to a guest?
How do I send guests their galleries?
What email address does the guest's link get sent from?
When does a guest get contacted?
Why are photos & videos watermarked?
Marketing
Can I customize the email or SMS?
How can I customize the color or theme of my galleries?
How can I get reviews, tips or more bookings?
How can I view analytics for my account?
How do I customize my watermark?
The Basics
Do I need a constant internet connection?
How can I download the original photos and videos?
How can I track upload progress?
How do I adjust my data retention policy?
How do I capture a video?
How do I change my company name, logo and website?
How do I contact support?
How do I create a tour or album?
How do I create additional logins/user?
How do I download multiple files at once?
How do I find or search for a guest, booking or album?
How do I install the App?
How to Extend Guest Photo and Video Galleries Expiry Past 14 Days
Smartwaiver Setup
Troubleshooting
Having upload issues?
How to Troubleshoot: App Crashing on Android
All Categories > Marketing
5 articles
It is currently not possible to customize the email or SMS that automatically gets sent to guests. We have it in our product feedback to work on in the future. In the meantime we suggest checking out…
Updated 1 year ago by keith
Log into the management workspace at: https://roar.picsaurus.com/app/. Click "Edit" next to the site you wish to edit. Scroll down to "Gallery Theme". Tap on Gallery Theme to expand it. Tap of the pr…
Picsaurus provides several ways for you to drive your guests towards giving you a review, bookings or any other action you like! Gallery Links. These links appear at the top of your gallery, and on t…
You can view analytics for your account by using the web app. Navigate to https://roar.picsaurus.com/app/ and login. Alternatively, in the app, go to Settings, then tap "Manage Account".. Once in, na…
On the bottom right of each photo, in a guest's gallery, is a watermark of your logo. This ensures that when guests share, your branding gets out there. You can change or edit this logo by navigating…
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